Privacy Policy — Friction Whisper

This Privacy Notice for Uplift Technology Services, LLC (doing business as Friction Whisper) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://frictionwhisper.com or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@frictionwhisper.com.

SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO WE MAKE UPDATES TO THIS NOTICE?
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include: names; email addresses; usernames; passwords; contact preferences; contact or authentication data; company name. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice at https://stripe.com/privacy.

Information automatically collected. Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services. This includes Log and Usage Data, Device Data, and Location Data (approximate, based on IP address). We also collect information through cookies and similar technologies (see our Cookie Notice: https://frictionwhisper.com/cookie-policy).

2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to: facilitate account creation and authentication and manage user accounts; deliver and facilitate delivery of services; respond to user inquiries and offer support; send administrative information; request feedback; send marketing and promotional communications (you can opt out anytime); protect our Services; identify usage trends; determine the effectiveness of our marketing campaigns; and save or protect an individual's vital interest.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
If you are located in the EU or UK, we rely on: Consent; Performance of a Contract; Legitimate Interests; Legal Obligations; and Vital Interests. If you are located in Canada, we may process your information with your express or implied consent, and in certain exceptional cases permitted by law.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to do that work, under contracts that safeguard your information. The categories of third parties we may share personal information with are: AI Platforms; Cloud Computing Services; Communication & Collaboration Tools; Data Analytics Services; Data Storage Service Providers; Finance & Accounting Tools; Payment Processors; Performance Monitoring Tools; Sales & Marketing Tools; User Account Registration & Authentication Services; Website Hosting Service Providers. We may also share information in connection with a business transfer (merger, sale of assets, financing, or acquisition).

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://frictionwhisper.com/cookie-policy.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). We provide the AI Products through third-party AI Service Providers, including OpenAI and Anthropic. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. Our AI Products are designed for: AI translation. To opt out, log in to your account settings and update your user account, or contact us.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our servers are located in the United States. Your information may be transferred to, stored by, and processed by us and our third parties in the United States and other countries. For transfers from the EEA, UK, or Switzerland, we use the European Commission's Standard Contractual Clauses; copies can be provided upon request.

8. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information only for as long as necessary for the purposes set out in this Notice, unless a longer period is required or permitted by law. No purpose will require us keeping your personal information longer than the period in which users have an account with us.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information. However, no electronic transmission or storage can be guaranteed 100% secure.

10. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

11. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal information, to object to processing, and to withdraw consent. You may also opt out of marketing communications via the unsubscribe link or by contacting us. To exercise your rights, contact us at support@frictionwhisper.com.

12. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to DNT browser signals. Global Privacy Control (GPC): We recognize and honor GPC signals. When we detect a GPC signal from your browser, we will automatically apply your opt-out preference.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights to access, correct, delete, and obtain a copy of your personal information, and to opt out of targeted advertising, sale, or profiling. We have not sold or shared personal information for a business or commercial purpose in the preceding twelve (12) months. We honor the Global Privacy Control (GPC) opt-out signal. To exercise these rights, email support@frictionwhisper.com or visit https://frictionwhisper.com/contact.

14. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@frictionwhisper.com or contact us by post at:
Uplift Technology Services, LLC
600 River Pointe Drive
Conroe, TX 77304
United States

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may have the right to request access to the personal information we collect from you, details about how we have processed it, to correct inaccuracies, or to delete your personal information. To request to review, update, or delete your personal information, please submit a data subject access request or email support@frictionwhisper.com.